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Terms and Conditions

By using the Fusion Tutor online service (herein referred to as "Fusion Tutor") you are agreeing to be bound by the following terms and conditions ("Terms of Service").


Fusion Tutor is operated and owned by My Learning UK Ltd (Company No. 06989201) and registered in England and Wales.

Fusion Tutor reserves the right to update and change the Terms of Service, at any time. Fusion Tutor will make reasonably efforts to inform customers of any changes to these terms of service.

These terms of service apply to any company or sole trader with a Fusion Tutor subscription ("you"). Some clauses relate to both you and any user who you intentionally or unintentionally give access to Fusion Tutor (herein after "your users").
Any new features that enhance the current Service, including new features, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Account Terms


  1. You must provide your legal name, an email address and UK address in order to complete the signup process for a paid subscription.

  2. You must provide an email address
    in order to complete the signup process for a trial subscription.

  3. Your login credentials may only be used by one person – We do not allow a single set of credentials to be used by multiple users.

  4. You can create new accounts for tutors and learners as dictated by your subscription allowance.

  5. You are responsible for maintaining the security of your account and password. Fusion Tutor will not be liable for any loss or damage from your failure to protect your login information.

  6. You may not use the Service for any illegal or unauthorized purposes. You must not, in the use of the Service, violate any laws in your jurisdiction or the UK (including but not limited to copyright laws).

  7. You are responsible for all Content stored and activity that occurs under your subscription including Content posted by other users who have been given an account under your subscription.


Payments and Refunds


  1. If you sign up for a free trial which then subsequently expires, you will be sent an e-mail inviting you to begin paying for a subscription.

  2. If you choose not to continue to a paid subscription after your trial expires, your account, sub-accounts and data will be permanently removed after 7 days. At any point during this time, you can elect to create a paid subscription.

  3. The Service is billed one month in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, or refunds for unused months with a valid subscription.

  4. Fusion Tutor reserves the right to take payment for invoices monthly and automatically from your payment source.

  5. All payments are to be made in GBP unless otherwise agreed.

  6. Fusion Tutor reserves the right to change our monthly fees upon 90 days notice from us. Fee change notices will be posted to the Service and be reflected within the Fusion Tutor website.


Cancellation and Termination


  1. You alone are responsible for the proper cancellation of your account. You may cancel your account by emailing our support team, telephone or by cancelling your payment method online.

  2. Fusion Tutor reserves the right to cancel or suspend your account immediately without notice for any of the following reasons:

    • Failure to pay an invoice, monthly subscription or late payment (payment delayed by 7 days or more).

    • Illegal activity involving or in any way relating to the use or misuse of Fusion Tutor.

    • Any attempt by your users to extract data from the Fusion Tutor system which you do not rightly have access to or damage Fusion Tutor such that such access is made easier for others.

    • Any damage (intentionally or otherwise) to the Fusion Tutor platform by your users.

    • Any activity by your users which results in a significant increase in the costs to Fusion Tutor of providing the Fusion Tutor service.

    • Any activity by your users which defames Fusion Tutor or damages its reputation.

  3. In the event of cancellation of the subscription, you have the ability to download your data using all Fusion Tutor's standard export features free of charge unless prevented from doing so by law. If any further data is required Fusion Tutor will make a reasonable effort to provide that data in a usable format charging a reasonable hourly rate for that work.

  4. If you cancel the Service before the end of your current paid month, your cancellation will take effect at the end of that current month. Any subsequent months will no longer be invoiced.

  5. Termination of the Service will result in the deactivation and removal of your subscription and all related sub-accounts and data.

  6. Fusion Tutor reserves the right to modify the service at any time without notice if so required for technical reasons.

  7. Fusion Tutor reserves the right to refuse service to any new customer for any reason.

Data Protection Statements and Privacy Policies

My Learning (UK) Ltd is the provider of Fusion Tutor and Fusion VLE services. As such, they are registered and operate from the UK. Below is reference to all our existing policies, statements and data-control obligations as required by UK Law.


UK Data Protection Act (2018) 


Updated Privacy Policy 


UK Data Protection Certificate 

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